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Cultural Website Quality Principles

Celebrating European cultural diversity by providing access to digital cultural content for all

A quality cultural website celebrates European
cultural diversity by providing access for all to digital cultural content.

A good quality cultural website must:

• be transparent, clearly stating the identity and purpose of the website, as well as the organisation responsible for its management
  
  
• select, digitise, author, present and validate content to create an effective website for users
  
  
• implement quality of service policy guidelines to ensure that the website is maintained and updated at an appropriate level
  
  
• be accessible to all users, irrespective of the technology they use or their disabilities, including navigation, content, and interactive elements
  
  
• be user-centred, taking into account the needs of users, ensuring relevance and ease of use through responding to evaluation and feedback
  
  
• be responsive, enabling users to contact the site and receive an appropriate reply. Where appropriate, encourage questions, information sharing and discussions with and between users
  
  
• be aware of the importance of multi-linguality by providing a minimum level of access in more than one language
  
  
• be committed to being interoperable within cultural networks to enable users to easily locate the content and services that meet their needs
  
  
• be managed to respect legal issues such as IPR and privacy and clearly state the terms and conditions on which the website and its contents may be used
  
  
• adopt strategies and standards to ensure that the website and its content can be preserved for the long-term

transparent - effective - maintained - accessible - user-centred - responsive - multi-lingual - interoperable - managed - preserved

© 2003-2004 Minerva Project

Non-commercial and Share Alike licence.
You can copy, distribute, display, and perform the Minerva Quality Principles, provided that:

• you give credit to Minerva,
• your derivative work is for non-commercial purposes only,
• you allow others to distribute derivative works under a license identical to the license that governs the Minerva Quality Principles.

Previous drafts

• 20-21 November 2003, draft presented in the occasion of the European Minerva Conference, Parma, Italy